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    Gizlilik Sözleşmesi

    BTOBTURK PRIVACY POLICY

    1. General Information

    This Privacy Policy regulates the principles regarding the collection, processing, storage, and protection of personal data of users on the website www.btobturk.com and its mobile applications, operated by BTOBTURK Bilişim Teknolojileri ve Ticaret A.Ş. (“BtoBTurk”).

    BtoBTurk processes personal data in compliance with the Law on the Protection of Personal Data No. 6698 (KVKK) in Türkiye, the General Data Protection Regulation (GDPR) in the European Union, and other applicable data protection laws.

    2. Data Collected

    When you use our platform, the following personal data may be processed:

    • Identity information (name, surname, company name, tax number),
    • Contact details (phone, e-mail, address),
    • Account information (username, password),
    • Order and payment information (invoice, payment method, bank details),
    • Technical data (IP address, cookies, device information, usage statistics).

    3. Purposes of Processing

    Personal data is processed for the following purposes:

    • Managing membership transactions,
    • Receiving orders, product delivery, and invoicing,
    • Managing payment and collection transactions,
    • Organizing logistics, customs, and import/export processes,
    • Providing customer support and communication,
    • Fulfilling legal obligations,
    • Ensuring the security of the platform and improving user experience.

    4. Commercial Communication and Marketing

    • BtoBTurk will only process your personal data for commercial communication and marketing activities (such as newsletters, campaigns, promotions, advertisements) if you provide separate explicit consent.
    • This consent may be obtained during registration or later through e-mail/SMS subscription options.
    • You may withdraw your consent at any time, and BtoBTurk will stop processing your data for marketing purposes.

    5. Data Sharing

    Personal data may be shared with the following parties, strictly limited to the purposes of providing services:

    • Domestic and international logistics, customs, payment, and IT service providers,
    • Suppliers/Stores (only for fulfilling orders),
    • Public authorities (courts, regulatory agencies),
    • Cloud service providers and technical support companies.

    Transfers outside the European Economic Area (EEA) are safeguarded under Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

    6. Data Retention Periods

    BtoBTurk retains personal data for the following maximum periods:

    • Membership data (name, e-mail, account details): As long as the membership is active; up to 2 years after termination.
    • Order and invoicing data: 10 years, as required by Turkish Commercial Code and tax legislation.
    • Marketing data (newsletter subscriptions, campaign consents): Until consent is withdrawn, or up to 3 years.
    • Cookies and similar technologies: For the periods specified in the Cookie Policy.

    At the end of the retention periods, data is securely deleted, destroyed, or anonymized.

    7. Cookies

    Our platform uses cookies to enhance user experience, analyze website traffic, and personalize services.
    For detailed information, please review our Cookie Policy.

    8. Rights of Data Subjects

    In accordance with KVKK and GDPR, data subjects have the right to:

    • Access their personal data,
    • Request correction of inaccurate or incomplete data,
    • Request deletion or restriction of data processing,
    • Object to processing,
    • Request data portability,
    • Withdraw consent for processing activities based on consent.

    You may exercise your rights by contacting us at contact@btobturk.com.

    9. Data Security

    BtoBTurk takes appropriate technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

    10. Changes

    BtoBTurk may update this Privacy Policy when necessary. The updated version will become effective upon publication on our website.

    11. Contact

    For any questions, requests, or complaints regarding this Privacy Policy, you can reach us at:

    • E-mail: contact@btobturk.com
    • Address: Adalet Mah. Şehit Polis Fethi Sekin Cad. Novus Tower No:321 Bayraklı / Izmir – Türkiye